Now you can take an exam from the comfort of your own home. With the recent events of COVID-19, Certiport has changed their game. They have given students the ability to take exams in a much easier way. So, what are you waiting for?
Here’s a great video showing you what an exam experience will be like and how to use the navigation controls.
The most important step before taking a Certiport Exam is to create your profile account with Certiport. By clicking the create profile button, a new Certiport window will open. Click on the new-user Register button to begin.
Note: Please use your student email address as your username, example firstname.lastname@example.org.
The following is a quick summary to the more detailed guide. Please review all available training materials before joining your first session.
Test Candidates will adhere to the requirements listed below regardless of the delivery model chosen by the testing center (Self-Service or Single-Service).
*Important: Before using the Exams from Home product, we strongly encourage all Test Candidates to test their bandwidth to verify it is adequate and ensure the session will not be interrupted. A reputable third-party site you may use is www.speedtest.net. Ensure other members of your household are offline during the bandwidth test and during your actual exam session
Click on the questions below to see the answers and screenshots of the exam windows.
If you have not received your session hyperlink by the start of your scheduled session please contact your Exam Administrator (Instructor) immediately.
A chat feature is part of the secure browser. You can click on the minimize button or the blue “Hide Chat” button to show/hide chat and communicate with the Exam Administrator (Proctor) outside of the timed portion of the exam.
You will not be notified in this scenario. Should you choose to both mute and hide Chat, maximize it again to check for any missed messages. If you have Chat minimized but not muted, you will still hear the notification sound if you receive any messages but would have to maximize Chat in order to view them.
Yes, please contact your Exam Administrator (Instructor). Certiport is committed to ensuring that those persons with the desire to certify their proficiency in the use of computers should have the opportunity to do so. Certiport is committed to providing access for all individuals with disabilities.
Certiport and its Authorized Testing Centers require advance notification of requests for accommodations as well as a reasonable amount of time to review and implement such requests. Certiport and its CATC’s are not obligated to accommodate examinees with language limitations unrelated to a documented disability (e.g., English as a second language, literacy) nor to provide unlimited time for the completion of exams that are designed to certify not only knowledge but also efficiency in the use of computers. For more information see our ADA page
Yes. ADA accommodations are supported in the Exams from Home solution in the form of extended testing time for pre-approved candidates. However, accessibility tools such as JAWS and other screen readers are not supported in Exams from Home. Certiport’s Compass for Windows and Compass for Mac locally installed solutions still support all forms of accommodations detailed on our ADA page.
Important: Accessing anything other than the exam during testing will invalidate your exam and you will be removed from the session. These actions will result in a failed exam and suspension of your Certiport account.
Your student profiles have been created for you.
The next step is to download the two software programs needed in your Certification Program: Jasperactive and GMetrix! Please return to the Getting Started page.