Technical Support Contacts
Support Channels Overview
Technical support for Jasperactive, GMetrix, and Certiport software is readily available to ensure a seamless user experience. Users can rely on the dedicated support teams of these software providers to address any technical issues or inquiries that may arise. Whether it’s troubleshooting software functionality, resolving technical glitches, or seeking guidance on specific features, users can reach out to the respective technical support channels provided by Jasperactive, GMetrix, and Certiport. These support teams are equipped with the expertise and knowledge to provide prompt assistance and ensure that users can maximize the benefits of the software. With accessible and responsive technical support, users can confidently navigate and utilize these software programs to achieve their learning and certification goals.
CCI Learning Technical Support
For Canadian clients, our CCI Learning Technical support offers assistance with any questions related to books, GMetrix, and Certiport.
Jasperactive Technical Support
Jasperactive Technical Support offers assistance to all Jasperactive users (students, teachers, IT Admin).
GMetrix Technical Support
GMetrix Technical Support can assist with any questions regarding software and course-related questions. A variety of technical articles that may answer some of your questions can be found on their support page.
Certiport Technical Support
Certiport is a global organization and has several branches of support. These two links will bring you to the support webpages for Certiport Authorized Testing Centers (CATC), which your organization is now a part of.
Technical Support provides assistance with all software issues with Compass and the Certiport website.
Certiport’s Customer Service provides assistance with account information.
Tip: Fill out the form when submitting a request and if you have difficulty within the program or a course, take a screenshot and upload that to your ticket. This will help the team understand exactly where you are in the course.
Jasperactive Support
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Student Support
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Instructor Support
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IT Support
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Support Articles
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Support Videos
GMetrix Support
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Student Support
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Instructor Support
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IT Support
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Support Articles
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Support Videos
Certiport Support
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Student Support
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Instructor Support
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IT Support
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Testing Center Support
CADLearning Support
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Student Support
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Instructor Support
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IT Support
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Support Articles
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Support Videos
MSi Support
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Student Support
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Instructor Support
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IT Support
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Support Articles
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Support Videos
Code Avengers Support
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Student Support
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Instructor Support
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IT Support
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In Course Support
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How-to Videos
