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Certiport Testing Center Management

Key Steps to getting started

Most of the below steps will have been completed by the time you receive this program orientation. Your Program Lead or Administrator will have received an email from our Orders department to create your Certiport account, set up your Testing Center, and associate CCI Learning to it (so we can assist you when necessary).

  • Certiport account created (5 minutes, online form)
  • Testing Center set up (10 minutes, online form)
  • Adding Administrators to the Testing Center (5 minutes, account online)
  • Adding Instructors and User Permissions in the Testing Center (5 minutes, account online)
  • Administering and Proctoring exams (requires training, 1 – 2 hours)

To deliver certification exams, you need to be a Certiport Authorized Testing Center (CATC). Each educational institution is assigned a unique CATC #. (To find your CATC #, log into Certiport, under CATC # can be located next to the organization name)

  • All administrators, instructors, and students will need to create a personal Certiport account.
  • The administrators, instructors, and proctors will be added (or ‘associated to’) the institution’s CATC.
  • Roles within the CATC are; Test Candidate, Proctor, Teacher, Organization Member, and Organization Administrator. Each corresponding role increases in access to information and accessibility with the CATC

Within the CATC, you can:

  • Manage the exam inventory and dispense exams, and licenses.
  • Manage associations & roles
  • Run exam result reports
  • Use Exam Groups
  • Printing certificates and score reports
  • Download Compass software
  • Scheduling Exams-from-home virtual labs


Need help? Call our Support Team at 1 (888)-882-8635

Langley 200 Business Centre
Suite #180 8621 201st Street
Langley BC
Phone: 1-800-668-1669
or 604-455-0070
Fax: 1-866-760-2354

Get Started

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Getting started with a Compass Lab




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For creating Jasperactive and GMetrix profiles/accounts


Your student profiles have been created for you. 

The next step is to download the two software programs needed in your Certification Program: Jasperactive and GMetrix! Please return to the Getting Started page.