In today’s workplace, soft skills such as communication skills are pivotal for success. With communication skills consistently being one of the top skills employers are looking for, developing these skills can give candidates a big edge on the competition.¹

Communication Skills for Business (CSB) is one of the newest certification programs offered through Certiport. Candidates for the CSB certification will be expected to be able to effectively communicate in a business setting. While the key skill being measured is communication the nature of the exam will also help candidates with the other 3 of “the 4 C’s”:

• Critical thinking – which will happen as they think through how to effectively communicate
• Collaboration – which will stem from effectively communicating with others
• Creativity – which is required to present appealing communications