In today’s workplace, soft skills such as communication skills are pivotal for success. With communication skills consistently being one of the top skills employers are looking for, developing these skills can give candidates a big edge on the competition.¹

Although Communication Skills for Business (CSB) certification has been running now for a few years, it is one of the newer certification programs that has skyrocketed for any class teaching resume building, and communication skills. Candidates for the CSB certification will be expected to be able to effectively communicate in a business setting. While the key skill being measured is communication, the nature of the exam will also help candidates with the other 3 of “the 4 C’s”:

• Critical thinking – which will happen as they think through how to effectively communicate
• Collaboration – which will stem from effectively communicating with others
• Creativity – which is required to present appealing communications