In today’s workplace, soft skills such as communication skills are pivotal for success. With communication skills consistently being one of the top skills employers are looking for, developing these skills can give candidates a big edge on the competition.1
Communication Skills for Business (CSB) is one of the newest certification programs offered through Certiport. Candidates for the CSB certification will be expected to be able to effectively communicate in a business setting. While the key skill being measured is communication the nature of the exam will also help candidates with the other 3 of “the 4 C’s”:
- Critical thinking – which will happen as they think through how to effectively communicate
- Collaboration – which will stem from effectively communicating with others
- Creativity – which is required to present appealing communications