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Program Brief
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Welcome to CCI Learning's
Certification Program
Thank you for joining the movement to CertifyCanada! As you may know already, there are many programs, products, and certification exams that comprise the Certification Program. Each school or institution has crafted a certification program to suit the needs of their program objectives, teachers, and students. This means that each school’s program is unique and requires some thoughtful planning.
We have put together a program brief to act as guide to help you achieve your certification goals. Together in conjunction with using the Academy website as a resource tool, you will work with your CCI Learning Account Manager and your CCI Learning Customer Success Manager to plan and implement your certification program.
Program Brief Contents
Click on the headings, to see the sub heading, and then click on the subheadings to scroll to that sections. (this is a long page!)
- Program Overview
- Software Licensing
- Product Overview
- New Products – no downloads
- Remote Exams! – virtual labs
- Program Roles Overview
- Superintendents & Principals
- Program Leads
- Teachers
- Exams in a Virtual Environment
- Exams in a classroom Lab
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Program Brief
Overview
Program Overview
CCI Learning offers multiple products to create a fully working Certification Program. Our focus is to provide your students with industry-recognized certifications. We have a three-part process: 1) learning, 2) practicing, and 3) certifying. Not all schools purchase all three components, however, we believe this combination provides every student with the greatest opportunity to achieve the ultimate goal of passing the certification exam.
Software Licensing
We offer software licensing for some programs, like Jasperactive (learning), GMetrix (practicing), and Compass (certifying – testing software). It is institution or school’s purchase of vendor software that works in conjunction with these certification software pieces. For example, CCI Learning does not offer Adobe licensing – the school must purchase that independently.
Product Overview
The easiest way to navigate the product list (which is vast) is to identify the program areas you would like your students to get certified in. Then identify which software programs they are using and learning under those program areas. For example, an English class may be utilizing Microsoft Word through OneDrive to write essays. To certify for Microsoft Word, they would be taking a Microsoft Certified Specialist Exam. Under our Teach by Program tab, you can see all the different program/vendor options and the different certifications within each program category.
Program During Covid
New Products - No Downloads
New - Remote Exams
New Products - No Downloads
This year has been a challenging but progressive year in the area of teaching with technology. Tech companies had to jump fast to accommodate the overnight needs schools and teachers were faced with. But with that came new products!
Under the CCI Learning umbrella we now have added to our list:
- Jasperactive MOS online
- Jasperactive Digital Literacy
- Jasperactive Quickbooks Desktop
- CodeAvengers
Along with the new products, many of our existing products have added new features to support students learning from home. They feature accessibility through browser-based solutions.
- GMetrix concept & simulation practice tests
New - Remote Exams
The most important of all! Certiport acted fast during the pandemic and introduced a solution for students to take certification exams from home! Through a virtual lab environment, teachers can proctor their students while they take an exam via a web browser. No downloads are required.
For some schools, this option also supports taking exams in the classroom using a web browser. Again, there is no need for downloading. This is a great interim solution for those busy IT Departments. All the exams are still taken through the same testing software – Compass – a Certiport product.
Goal Setting
A big part of getting a Certification Program off the ground is understanding what are the objectives and goals. For CCI Learning, it is helpful to understand how you want your program to implemented, and by understanding your goals we can assist you to better.
For example, the resources needed for a web design class using Adobe will have a different timing need for teacher training compared to a Business class using Microsoft Office. We want to make sure we understand your direction!
Below is a quick “Certification Program Objectives” form. Please fill this out before the initial planning session.
Certification Program Objectives
Success Planning Form 2020
After completing the Goal Setting Form, this will prompt the Customer Success Manager to set up a planning meeting with you!
Program Roles
School Roles
The main contact who will be leading the Certification Program. They will be responsible for communicating program objectives to their team. Possibly, coordinating departments to meet deliverables, and setting training objectives. This person will be the main contact for their own internal team.
The IT Lead will be the main point of contact for both internal and external software requirements. If the institution has a ticketing system where instructors request software, then the IT Lead will be the admin lead for software package requests and installations.
Typically, this persona will assist with the behind-the-scenes admin work such as acting as the liaison for accounting matters such as purchase orders, account creation, and any other accounting and legal requirements.
The Accounting contact is designated only if there is a single person or email for the department or institution. Often Program Leads, will handle all department financials and submit directly as opposed to CCI Learning contacting them.
Instructors are the most vital component to successfully getting students learning and certifying in industry leading software. Instructor’s role is to learn the software components and to get their students prepared for their certification exams. Instructors will need to be trained on how to deliver some of the learning tools, the practice software, and the certification software.
CCI Learning Roles
A dedicated Academic Solutions Consultant will be assigned to your institution. They will be your main contact for all additional product purchases, high-level planning, and renewals. Working together with your school Superintendents, Principals, and Program leads, they will assist you to ensure you certification program is successful.
Your Success Manager is your main contact for your Certification Program planning and implementation. This will include training your program leads in our Train-the-Trainer program and assisting them with providing your instructors with the necessary resources to effectively prepare students for their certification exams.
Our CCI Learning Tech Support team is here to help you with implementing the software installations and assist with technical support questions for your program. In addition, we have a dedicated support team for Jasperactive. Jasperactive support assists all Jasperactive users, including teachers and students.
Responsibilities within the Certification Program
Superintendents & Principals
Program Lead
Instructors
Superintendents & Principals
If the Superintendent and/or Principal is the source of bringing the certification program to the district or school, they will act as the guiding leader for the program. Their role functions as an integral component for school adoption as well as promoting the program to the parents and students.
Their key responsibilities are:
- Communication with CCI Learning on the goals and objectives for the program
- Providing key information to successfully promote the program through course booklets, certification exam events, and in-school promotion.
- Informing parents about international competitions and opportunities for students.
- Identifying the key people for the program, specifically the Program Leads and IT Lead
Program Lead
This role is essential for successfully deploying your certification program. The program lead is designated as the administrator of the program and is the main contact for accounting, all teachers, CCI Learning, and anyone needing to deploy resources.
Ideally, the initial responsibilities are:
Onboarding the program
- To organize a list of instructors who will be using CCI learning products
- To identify which instructors need which programs to launch certifications with their students
- To coordinate with CCI Learning’s Success Manager, the initial training sessions (virtual) for the teachers
- To coordinate with CCI Learning a meeting with the school’s IT department
- To ensure the school’s IT has the appropriate software downloads (if applicable) for the correct computer labs.
Ongoing instructor responsibilities:
- To set up school teachers with their teacher account access in:
- Jasperactive MOS desktop and online
- Jasperactive Digital Literacy or QuickBooks
- GMetrix
- Code Avengers
- To direct instructors on how to get started with Certiport
- Create Certiport accounts
Progress Meetings
- Determined at the start of the program, program leads will meet with CCI Learning to discuss the progress of the projects and address any necessary needs moving forward
Communication with all project stakeholders
Assisting all stakeholders with communication will assist the smooth implementation of the program. CCI Learning will help direct the next steps for communication as well.
Instructors
A instructor’s role is imperative for students to successfully achieve their certification goals. As this role mostly self-explanatory, the responsibilities of the teachers are:
- Identify classes that they would like to use the learning materials in
- Become familiar with the Academy.ccilearning.com website as a training and information resource
- Attend initial training sessions when possible (or watch pre-recorded training sessions).
- Learn how to administer/proctor certification exams, either in the classroom or virtually (remote exams)
- Maintain communication with program lead and CCI Learning to ensure students are successful
Certification Exams
Exams from home
Exams in the classrom
Exams from home
With the growing need for online resources in this pandemic, Certiport released the option for students to take certification exams through a web browser environment. This has also allowed teachers to proctor their own students in a web browser. No software downloading is required!
What is an “Exams-from-Home” virtual certification exam session?
Please watch this video to understand how the technology works.
Teachers administer exams
There are two additional steps to make certification exams online possible. As the same for a classroom lab, teachers are required to learn how to use the testing software – Compass. For the online exams, they also have to 1) schedule their exam sessions with Certiport and 2) learn how to proctor exams online.
Exams in the classrom
Compass is Certiport’s flagship exam delivery software. This solution is traditionally used by installing it directly onto a mac or PC. Each computer is needed meet or exceed a rigid set of technology requirements. Please the video in the “Exam from Home” tab for a detailed explanation on the classroom setup.
Offering exams in the classroom is the easiest method for delivery with students. Each student requires a computer, keyboard, and mouse. Compass is installed on each computer. If you have 100 computers in a lab you can run 100 certification exams at the same time. One teacher could proctor all 100 students. This provides greater flexibility when running hundreds of exams. In comparison, proctoring using the exams-from-home online only allows 1 proctor to a maximum of 10 students, thus requiring multiple sessions.
Program Public Awareness
Exams from home
Exams in the classrom
Exams from home
With the growing need for online resources in this pandemic, Certiport released the option for students to take certification exams through a web browser environment. This has also allowed teachers to proctor their own students in a web browser. No software downloading is required!
What is an “Exams-from-Home” virtual certification exam session?
Please watch this video to understand how the technology works.
Teachers administer exams
There are two additional steps to make certification exams online possible. As the same for a classroom lab, teachers are required to learn how to use the testing software – Compass. For the online exams, they also have to 1) schedule their exam sessions with Certiport and 2) learn how to proctor exams online.
Exams in the classrom
Compass is Certiport’s flagship exam delivery software. This solution is traditionally used by installing it directly onto a mac or PC. Each computer is needed meet or exceed a rigid set of technology requirements. Please the video in the “Exam from Home” tab for a detailed explanation on the classroom setup.
Offering exams in the classroom is the easiest method for delivery with students. Each student requires a computer, keyboard, and mouse. Compass is installed on each computer. If you have 100 computers in a lab you can run 100 certification exams at the same time. One teacher could proctor all 100 students. This provides greater flexibility when running hundreds of exams. In comparison, proctoring using the exams-from-home online only allows 1 proctor to a maximum of 10 students, thus requiring multiple sessions.
Need help? Call our Support Team at 1 (888)-882-8635