Orientation Guide

Support Channels Overview Technical support for Jasperactive, GMetrix, and Certiport software is readily available to ensure a seamless user experience. Users can rely on the dedicated support teams of these software providers to address any technical issues or inquiries that may arise. Whether it’s troubleshooting software functionality, resolving technical glitches, or seeking guidance on specific […]

Overview CCI Learning’s technical support offers immense value to individuals and institutions by acting as the first point of contact for software requirements. By providing fast and reliable information from a program management perspective, CCI Learning ensures efficient and seamless support. Our team understands the importance of timely assistance and will engage with software providers

Training Value CCI Learning’s customized training session materials holds significant value for instructors and program leads, offering numerous benefits that enhance their effectiveness in the classroom. Firstly, the program promotes a higher adoption rate among instructors, equipping them with the necessary knowledge and resources to confidently implement the curriculum. Through comprehensive training materials, instructors gain

Key Steps to getting started Most of the below steps will have been completed by the time you receive this program orientation. Your Program Lead or Administrator will have received an email from our Orders department to create your Certiport account, set up your Testing Center, and associate CCI Learning to it (so we can

Proctoring Exams Proctoring for certification exams is an essential component to ensure exam integrity and fairness. Proctoring refers to the process of supervising and monitoring test-takers during their certification exams. It involves verifying the identity of the examinees, ensuring a controlled testing environment, and preventing any unauthorized assistance or cheating. Proctoring methods can vary depending

Understanding Certification Exam Delivery There are multiple ways to deploy certification exams. Most institutions have dedicated computer classrooms or a specific testing center. Depending on whether your institution is a K-12 school, or a college, or a university, will determine what is the best approach. Let’s first discuss some key logistical areas and then delve

Certification exams provide students and professionals with a powerful platform to showcase their skills and knowledge. By obtaining a certification, individuals can validate their expertise and open doors to a wide range of job prospects and opportunities. Along with increased earning potential, certification also leads to enhanced academic performance, improved reputation, and heightened credibility. It

Champion instructors become the main source of knowledge and information for the rest of the team. CCI Learning has been working with hundreds of institutions over the years, and we have witnessed first-hand the incredible effects of simply identifying these champions as the main leaders for your internal team. They are an integral team player.

Building a strong team is a crucial aspect of successful program planning. Defining roles within your organization is essential to ensure smooth coordination and effective communication. These roles include the Program Lead, responsible for guiding the Certification Program and communicating objectives to the team, the IT Lead, who handles internal and external software requirements, the